Public liability claim solicitors

Primus Solicitors is a national law firm. We act for clients across the UK from our Manchester office, by phone, video or in person. Businesses, councils and other occupiers must take reasonable care to keep visitors safe. If you were injured because they did not, you can claim against their public liability insurance.

Accidents we deal with

Slips on wet or contaminated floors in shops, supermarkets and restaurants.
Trips on broken pavements, potholes and uneven surfaces (the council or highway authority).
Falls on stairs, in car parks and at venues with poor lighting or missing handrails.
Injuries at gyms, leisure centres, hotels and events.
Falling objects and defective fixtures.
Dog attacks and injuries on private land open to the public.

Proving the claim

The question is whether the occupier took reasonable care: inspection records, cleaning rotas, maintenance logs and CCTV usually decide it. Photograph the hazard, the surroundings and your injury, report the accident to the business or council and get the names of witnesses. We obtain the records and build the evidence.

Funding and time limits

Most claims run on a no win no fee basis. Court proceedings must normally be started within three years of the accident. Councils and insurers defend pavement claims hard, so early evidence matters.

Questions people ask

The shop says I should have looked where I was going.

Occupiers often argue that. Whether a reasonable visitor would have seen the hazard is a question of fact, and partial blame reduces rather than defeats a claim.

I did not report it at the time.

You can still claim; report it now and tell us what evidence you have. Medical records from the day help.